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Payment interruptions can happen.

A canceled or unsuccessful payment does not mean that your information was submitted incorrectly. In many cases, the donation can be completed by returning to the donation form and trying again.

Before starting another donation, check your email for a MyHealthMyLife receipt or payment confirmation.

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Contact donation support before submitting the gift again. We can help check whether the transaction was recorded.

Common reasons a payment may not complete

  • The PayPal window was closed before confirmation.
  • The payment session expired before submission.
  • The bank or card issuer declined the transaction.
  • Payment or billing information needs to be updated.
  • The internet connection was temporarily interrupted.
  • The browser blocked the payment window or redirect.
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Return to the secure donation form, review your information, and complete your contribution.

Restart your online donation

You can select a donation amount and choose an available payment option on the main MHML donation page.

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Other ways to support MHML

Prefer a different donation method?

You may also support MyHealthMyLife through Zelle or by mailing a check.

Donate with Zelle

Review the official MHML recipient information, scan the donation QR code, and learn how to send your donor details for acknowledgment.

View Zelle Instructions

Donate by check

View the correct organization name, mailing address, donor-information instructions, and check processing guidance.

View Check Instructions
Donation assistance

Need help before trying again?

Contact MHML if you received an unexpected message, believe you may have been charged, or need help choosing another way to give.

501(c)(3) nonprofit

MyHealthMyLife Inc. is a federally recognized nonprofit organization. EIN 33-2359370.

Confirm before retrying

Check your email and payment account before making a second attempt if you are unsure about the first one.

Donor support available

MHML can help review donation records and answer questions about acknowledgments or payment status.

Your support still matters.

Every completed gift helps MHML expand trusted health education for youth, women, families, and communities.

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